Shipping Policy

Local delivery:

If you are looking to get your jerky and beer fix in a hurry and live within 10 miles from our shop (located at 104 Druid Street, London, SE1 2HQ) we can deliver to you same day.

If you live within the 10 mile zone and are spending £20 or more, you will see an option for Local Delivery (same day) at check out.

To be eligible for FREE LOCAL DELIVERY, you must spend £50 and over. For any orders under £50 a small fee will apply based on your location and amount ordered. Minimum order to qualify for local delivery is £20.

Our delivery partner, Gophr will hand-deliver all of our local orders either on bike, via motorbike or van. All deliveries are contactless to protect you and the rider and ensure we are COVID secure.

Once the order is dispatched, you will receive a link to track your order in real time and are able to contact the delivery driver.

Please note:

  • We aim to deliver all orders within 3 hours.
  • Any orders placed before 10.00 will be dispatched after 10.00.
  • Any orders placed after 17.30 will automatically be dispatched next day.

 

Free UK shipping: 
All orders over £30 are eligible for FREE SHIPPING via Royal Mail Tracked 48 delivery service. (UK Mainland only, excluding Scottish Highlands, Islands and Northern Ireland).

 

Royal Mail Tracked 24/48 & DPD Next Day Delivery:
We charge a standard shipping fee of £3.00 up to £7.95, depending on the size and weight of your order, for orders to the UK mainland. This is calculated at checkout. We subsidise all shipping costs to keep the price as low as possible, but it may still work out slightly more expensive than some other courier services – however, it offers your purchases the best chance of arriving in one piece!

 

Estimated arrival times:

  • Tracked 24 usually arrives within 1-2 days from dispatch.
  • Tracked 45 usually arrives within 2-3 days from dispatch.
  • DPD Next Day Delivery (orders over a certain weight) are delivered the day after dispatch.

When your order is dispatched you will receive tracking details so you can follow your parcel on its journey to your doorstep.  Any questions regarding your delivery, please get in touch.

 

Shipping general:

We aim to dispatch same day on all orders placed before 11.00. There are certain instances when the order is delayed by a few days as we make our jerky fresh daily and may run out of a certain flavour and will be dispatched as soon as it is ready.

We aim to dispatch all orders placed over the weekend or bank holidays on the next working day.

We regret that we cannot deliver beer internationally.

 

Bulk Jerky:

Each bulk bag of jerky is specially made to order so that it has the maximum shelf life. This means it can take up to 4 working days to be dispatched from our factory.

 

Pick Up:
Local customers can choose to collect from our shops - you'll find the Pick Up tab on the Delivery page in the check out. After your pick up order is placed, we will be in touch to let you know when your order is ready to collect. Currently any alcohol purchased for pick up is not allowed. Under current COVID regulations all alcohol needs to be delivered.

 

Packaging

Jerky: we use recyclable bubble lined envelopes for most jerky orders as we find it is the most effecient way to pack them for transit.

Beer: We use thick walled cardboard boxes and paper padding for most orders - we try to avoid plastic wherever possible but will sometimes reuse bubble wrap from orders that have been sent to us. You may receive your order in a box that has someone elses branding on it and that is because we aim to reuse any cardboard boxes sent to us to help keep wastage low.

 

Please note:
We make every effort to supply goods as shown on our web site, however occasionally we do have to substitute products for an alternative of equal or greater value, where a valid substitute is available. In the event this needs to happen, we will always attempt to contact you first.